iPod Sync Lockup: 2010-02-22
08:00 PM: [Emmy]‘s 4th generation iPod Nana does not sync. When she plugs it into her computer, iTunes gives a message: “Waiting for iPod.” Then, it does no more. This message remained on the screen for several hours when [Emmy] first encountered the problem. To localize the problem, I did the following:
- Tried syncing her iPod to the iTunes library on my computer using her data cable. This worked fine and did not hang.
- Verified that this problem still happens on her computer.
- Tried moving the iPod’s data cable around to the various USB ports on [Emmy]‘s computer. The same behavior was noted on at least three of the five ports; I tried both ports on the front and one of the ports on the back.
- Then, I tried rebooting the iPod by holding down the touch ring at the 12:00 position along with the center button. After the iPod came back up, it seemed to sync properly. No more “Waiting for iPod” messages.
- Re synced the iPod again, this time on the front panel USB ports where this all began, to verify that it will sync on these ports as well, at full speed.
This problem is solved.