Archive for the ‘Networking’ Category

Wrong IRIS WebRadio?

Thursday, January 21st, 2010

Now, I’m going to work on getting the wireless access going, as this ability was why I paid an additional $50 for the radio.  I sent a request to their tech support team asking about where to find the manual, how to configure WiFi access, and the URL for the support web site, which they claim, allows you to program the radio’s station list.

Within ten minutes I received a response, that contained the web site info.  Then, I was able to log into the site and customize the radio’s station list. 

However, I suspect that the radio I received today might not be the WiFi version .  Why?  Because of two things:

  1. The IRIS WebRadio web site says that the WiFi version of the radio cannot use telephone lines to access the Internet.  Yet the radio I received has two RJ-11 (telephone line) connectors on the back
  2. Plus, my radio does not display a Network menu item on its menu.    

I’ve sent email to the company, asking for further clarification and verification that they did in fact send me the WiFi version.  Stand by for further updates…

2010-01-22-09-17: Talked with representatives from the company just now.  They verified that I do in fact, have the WiFi version of the radio.  They also gave me further clarifications on the instructions supplied yesterday, on how to configure the radio for WiFi.

Tom

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IRIS WebRadio WiFi Setup

Thursday, January 21st, 2010

On the WiFi setup of the IRIS Internet WebRadio: The instructions I received this morning said to do the following in order to configure WiFi.  Please note that the radio does not speak the menus described below.  So you’ll likely need sighted assistance during initial radio setup.

These instructions pertain to Firmware version SOLRAD V2.1.464, that shipped with my WebRadio.

WiFi Setup Instructions

  1. Disconnect the Ethernet cable and power down.
  2. After several seconds, press and hold down the OK button, and while doing that, press the power button to turn the unit on.  The unit emits three short beeps in ascending pitch.  Then, the LCD screen displays the Audio menu item.
  3. Press the UP arrow key once.  This takes you to the Network menu item.
  4. Press the OK button to enter the Network menu.  The Ethernet menu item appears.
  5. Use the UP and DOWN arrow keys or the volume knob to move around in the current menu until you see the  Wireless  menu item.
  6. Press the OK button to select the Wireless item.
  7. A message appears that the radio is scanning for networks.  This scanning for WiFi networks that are within range of the radio can take between 30 and 60 seconds.  When it finishes, a list of the networks that it found appears on the LCD screen. 
  8. Use the UP and DOWN arrow keys or the volume knob to scroll through this list, to find the network to which you wish to connect.
  9. Once that network’s name (SID) appears, press the OK button to confirm.    
  10. For secured WiFi networks, the radio will ask for the security key.   
  11. By turning the volume knob, you can pick different characters to enter for each character of the key.  When the character you want appears, press the OK button to add it. 
  12. After you’ve entered the last character of the key as described, you then have to enter the  RETURN  symbol.  This is located at the end of the list of characters and numbers.  To get to the end of the symbol list, rotate the volume knob to the right, until different symbols stop appearing in the LCD display.
  13. Find this, then press OK to confirm.  A  Saving  message appears, then is quickly replaced by an   Activating   message.  This message displays for a couple seconds, and then the radio turns itself off, and
  14. Within a second or so, the WebRadio comes back on again, and then attempts to connect to the network you configured.
  15. You’ll hear a series of beeps as it moves through the various stages of connection and authentication on the network. 
  16. When the WebRadio begins speaking the  Station List, then you’ve successfully configured your WebRadio for WiFi access. 

 

Problems Encountered 

DHCP Issue

I could not get the WebRadio to connect to my network via WiFi, with DHCP set to active.  My network indeed supports DHCP (dynamic host configuration protocol), and it does work because I have several other network devices that get their IP addresses from my NetGear router.  Indeed, the WebRadio correctly connects with DHCP as long as I’m using Ethernet.  But when I try with WiFi, the WebRadio never gets past the   Connecting…   screen. 

To get around this, I disabled DHCP on the WebRadio, and then configured my router to reserve an IP address for my WebRadio.  Then, I programmed that address (192.168.0.5 in my case) into the radio. 

WPA Authentication Protocol Did Not Work

Originally, my Bountiful WiFi access point was set for WPA PSK Personal.  To get the radio to connect, I changed this to  WPA / WPA2 PSK Personal

Sporadic Connecting

Now that I’ve got the WebRadio working through WiFi, I noticed that it does not reliably connect to the network upon power up.  More often than not, when you power it up, it fails to connect, and the error light blinks.  However, if I power it off and back on one to three more times, it does connect eventually. 

Tom Hesley

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IRIS Internet Radio Received

Thursday, January 21st, 2010

I received the wireless (WiFi) version of the IRIS Internet radio by Solutions Radio today. This is supposed to provide a highly accessible solution to the blind and physically handicapped, for Internet radio listening.  Well, let’s see what it actually provides…

What’s In The Box

They packed the thing very well; perhaps too well in fact.  They used fibrous shipping tape, which my dull scissors could not easily cut.  But a sharp utility knife worked much better.

They shipped the radio in its own box, and that box, they put inside another box and surrounded it with bubble rap. 

Upon opening the inner carton, I noticed the following:

  • A remote control and batteries for it.
  • A power cord.
  • An Ethernet cable.
  • A dual RCA to RCA audio cable, for playing the radio through a component stereo system.
  • The radio itself, which was wrapped in a soft bubble wrap, that had those very little bubbles.

 

I did not find the following:

  • No users manual was included.  I would have liked to have seen at least a printed ‘Getting Started’ guide.  Their web site says that there is a manual however. 

 

Trying Out The WebRadio

I was eager to plug it in and go.  So as soon as it warmed up a little, I turned it on.  It beeped repeatedly as it attempted to connect to my security-enabled wireless network.  It failed to connect however, as I have not yet configured it with my network password.  It’s not clear at this point how to do this.  Hopefully, the radio supports WEP or WPA networks. 

After a minute, an error appeared on its green backlit LCD display: No DHCP, or something to that effect.  So I turned it off.  By the way, when the radio cannot find a network to which to connect, it beeps rapidly and shuts itself off in fifteen seconds.  You can stop the auto shutdown by pressing one of the arrow keys. 

The Spoken Menus

The male-voice speech was clear and speaks with accurate inflections, though it resembles no speech I’ve ever heard before.  You can mute the voice by pressing the volume control; a round, prominent black knob located on the right side of the control panel. 

The Control Panel

All controls are located on the top and front panel of the radio and consist of the following: 

  • The backlit LCD display, found on the left front area of the control panel.
  • The UP and DOWN arrow buttons, immediately to the right of the LCD display.
  • The OK button, just beneath and to the right of the arrow keys.
  • The volume knob, just to the right of the arrow keys, and above the OK and BACK buttons.
  • The BACK button, just below the volume knob.
  • The power button, found in the lower right-hand corner of the control panel. 
  • Power light, immediately to the left of the power button.
  • Line Light, immediately above the power button.  Lights when the radio has successfully connected to the Internet.
  • Error Light, immediately above the line light.

 

The Connections

I found all jacks and other connectors on the back of the WebRadio.  These include the following, in order, from left to right as the back of the radio faces you:

  • Two RJ11 telephone connectors, for when you’re listening to the radio via a dialup connection.
  • One 3.5mm stereo headphone female connector, into which you can plug a set of headphones.
  • Two RCA line-out connectors, 
  • One RJ45 Ethernet connector, for when you want to run the radio over your local Ethernet.
  • The mains power connector

 

The Pre-Programmed Stations List

You can scroll through the stations list with the UP and DOWN arrow keys, located in the center of the control panel, just to the right of the LCD display.  Each press of these buttons triggers the unit to speak the next or previous station in the list.  It tells you the stations call letters, if any, a description of the content that the station carries, and the format (such as spoken-word, music, talk, Etc.).

When it speaks a station you want to listen to, just press the okay button, located at the bottom center of the control panel, just below and to the right of the arrow keys.  If you do not press an arrow key within three seconds after it finishes announcing the station, the radio begins the connection process.  It beeps with 1-second interval pulses while it’s connecting.  It usually connects to a station within five to ten seconds.

If you’re bored listening to the current station, you can go back to the stations list by pressing either of the arrow keys.  It starts you off at the position in the list of the station you were just playing. 

How It Sounds

The radio has a good, fairly full-range tone; tabletop radio quality.  It’s built-in speaker has a crisp high-end and a surprising amount of bass for its small size. You get stereo sound when listening through headphones that sounds incredibly good; particularly when you’re listening to a high bit-rate station. 

However, I found no bass, treble, or other sound equalization controls. 

Setting Your Favorite Stations

My radio did not come with the web site URL.  However, the URL they gave me in email is:

http://www.stationlist.net/

You’ll need your radio’s serial number and an assigned password, which the vendor also supplied me in this morning’s email exchange.  For other sites relevant to operation of this radio, click   here.

Setting Up The WiFi

The instructions I received for configuring this radio’s WiFi access can be viewed   here.  I experienced some difficulty with getting the WiFi working. But after some email and telephone help from the WebRadio’s manufacturer, it’s working now.

Usability And Other Problems

Poor Handling of Lost Connections

When the connection to the current station being played is lost, the radio takes you back to the station list menu.  To re connect, the user must again find the station in that list and press OK to resume listening to it.  This gets rather tedious during periods of high Internet traffic, which tends to cause dropped connections to happen frequently.  Each drop requires user intervention to fix. 

I’d prefer that the radio try re establishing connection repeatedly, until either it regains the connection, or the user presses the arrow keys to get back to the stations list. 

The Configuration Menus Are Inaccessible

The radio does not appear to speak any of its menus until it’s actually connected to a network, and it never speaks the configuration menus.  However if you’re using ethernet, you may not need to adjust these anyhow if you’re network has a fairly standard configuration.

Unreliable WiFi Operation

When using the radio in WiFi mode, I get much more frequent dropped connections.  This is true regardless of how far away I position the radio from the WiFi access point.  It works much better when employing its Ethernet interface.

Also, I get significantly more failed connection attempts when first turning on the radio, when using its built-in WiFi capability.  On average, I must power down the radio and then turn it on again, two out of every three times I sit down to listen, before I get a usable WiFi connection.  It appears that, at least the WiFi section of this unit, is not quite ready for prime time yet.  Hopefully, they’ll come out with firmware revisions that address these difficulties. 

Tom Hesley

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Internet Shopping: 2010-01-16

Saturday, January 16th, 2010

This morning, I ordered the following from Solutions Radio RV:

  • IRIS WebRadio (WiFi Version)

Total cost: $358.95

Hopefully, this radio is accessible enough for   [Emmy].  If not, we’ll return it.

Then, I ordered the following items from Amazon:

  • Marpac SleepMate 980A Electro-Mechanical Sound Conditioner (3)

 Total cost:  $149.85

Grand Total: $508.80

Tom Hesley

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Today’s Business: 2009-12-25

Friday, December 25th, 2009

10:00 AM: I’m up.  It’s a gray and rainy outside currently, with temperatures hovering at around 31 degrees.

11:00 AM: We’re listening to the   Dusty Rhodes Christmas Day Special   on station   KBGO-FM 95.7 Waco, TX, once again, on the   Internet radio. 

02:00 PM: Salted the ramp and sidewalks.  The temperature has risen to 34 degrees, but the sleet still falls. 

02:05 PM: Another Dusty Rhodes Christmas show just started on KBGO-FM 95.7 Waco, TX.  In this six-hour yearly classic, Rhodes plays the most popular Christmas songs, in chronological order, starting at year 1934, all the way up to the present day; the show is a countdown, or more precisely, a count-up, by year, rather than by song popularity.  Plus, along with the hits themselves, he sets them into their original  contexts by telling some big news stories of the time when each song was popular; quite entertaining and historically, very informative.  I’ve caught this in past years and nowadays to me, Christmas just wouldn’t be complete without hearing at least a couple hours of the show.  Unfortunately, we’ll miss the last couple hours of it this evening, when we visit sister Christine once more for dessert.  Hmmmmm.  Anyone know of a   good   Internet radio recording program? 

03:00 PM: I gave [Emmy] a new bookshelf RCA stereo for Christmas, and presented it to her this afternoon.  It has a dock for an iPod, which works very well, as we found out.  I was relieved to find that the iPod could actually charge in this stereo; some of the initial units with iPod docs would not charge the newer, 4th generation iPods; but not so here.  It charged fine.  Played some music on it for Mom, who loved the sound.

04:30 PM: I’m succumbing to carb-induced drowsiness, and taking a nap for a bit.

05:40 PM: I’m back up, and Dusty Rhodes is playing the mid-sixties Christmas songs at present.  We’re getting ready to go to sister Christine’s for the evening, and we’re taking our streams and iPods with us.

07:55 PM: Worked the   WiFi Access Denied: 2009-12-25   issue at sister Christine’s place.

09:45 PM: We’re back home from Christine’s.  We went the long way (through Tyrone, instead of driving over Skalp mountain), to avoid the ice and bad weather on the mountain top.  So, the additional fifteen minutes of travel time, we spent enjoying some of the Christmas lights throughout Tyrone.  Lots of reindeer, spiral trees, and vivid LEDs caught my eye, and I was grateful for this cruise because I haven’t been out to see the Christmas lights yet this year. I love doing it but don’t do it nearly enough each holiday season.

11:10 PM: We started off watching   The Young and the Restlesss   on the DVR.  But both [Emmy] and myself fell asleep early on into the episode.  So we’ll try and view it again tomorrow. 

11:20 PM: Posted the list of today’s added or changed documents for this, the    Tom’s Diary   blog,   here.

12:30 AM: Journaled for an hour or so.

01:40 AM: Worked the    DJ Gig: 2009-12-31   project. 

01:45 AM: Bed time.  Hope everyone had a terrific Christmas day.  Merry Christmas one last time for 2009, and tomorrow, I’ll kick into high gear to get ready for the grand finale of this holiday season; that is, New Years eve.  Sweet dreams, and catch you later.

Tom Hesley

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WiFi Access Denied: 2009-12-25

Friday, December 25th, 2009

07:55 PM: I’m now posting from sister Christine’s computer, at her house.  Currently working a puzzling networking problem.   They have Verizon DSL here, Westell modem, with WiFi capability.  In fact, I’m accessing the blog through the wireless connection, and from all the computers that normally connect through this network, connectivity is fine. 

However, nephew Trey brought his computer tonight, hoping to connect to the Internet through sister Christine’s network.  He is able to connect, but only with limited connectivity; he cannot access the Internet, even though he has successfully logged into the Westell access point.  Diagnostics on Trey’s computer say that the network to which he’s logged into, does not have a valid IP configuration. 

At this, I speculated that the firewall on the Westell was only allowing Internet access to authorized computers, and that Trey’s machine is not authorized.  Thus, I logged into Christine’s router (http://192.168.1.1/) to inspect the firewall settings.  I discovered that she’s got the firewall turned off (no security setting).  So, a blocking firewall is probably not the problem.  Christine did say that her son, Garrett experienced similar difficulty, when he first connected his new laptop, and had to call Verizon to get the connection going.  We may have to do likewise here; but not tonight.

Tom Hesley

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Lost WiFi: 2009-12-13

Sunday, December 13th, 2009

03:00 AM: On my way to bed, I turned on my Sangean Internet radio to listen to KYW News Radio in Philadelphia.  However, getting the list of stations to choose from returned an obscure internal error.  To recover from that, I had to unplug the radio from power, wait a minute, and plug it back in.  Even then, I could not connect.  Then, I used the “Scan for Networks” feature to see if the radio was “seeing” my wireless network.  It was not, and said, “No networks found.” 

So then, I pulled out a wireless laptop, and encountered the same problem.  Now, I suspected the access point — it’s a Bountiful WiFi router.

Inspection of the router revealed that the lights on it looked dimmer than normal.  So on a hunch, I replaced the power supply adapter; I have three spares around.  That brightened up the lights again to normal levels, and restored wireless access. 

Since I keep my computers and equipment up and running all the time, I guess things do wear out after a while.  :-)   At least this time however, the router itself was okay.

Tom Hesley

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Today’s Business: 2009-12-01

Tuesday, December 1st, 2009

05:00 AM: Noticed that my Internet service had gone off sometime during the night.

08:30 AM: Internet service is still non operational.  I rebooted both my modem and firewall.  But the outage persists.  So I’ll just blog into a local text editor, and upload this when service comes back.

08:40 However, sister Jojo called just now, offering to take me   shopping.  Hopefully when we return home in a couple hours, the problem will be resolved.

12:15 PM:  We’re home from our   shopping trip.  However, still no Internet.

12:30 PM: Worked the   Household Organization, 2009   project.

01:02 PM: Just called our Internet service provider.  They ran some line checks and say that it looks like there’s something wrong with the modem here.  First available time that they can come look at it is tomorrow morning.  So, I guess I’ll be disconnected from the world at least for today anyhow.

01:45 PM: Doing all pending laundry, including [Emmy's].

02:00 PM: While poking around in the basement, and highly motivated by the $30 charge that my ISP will levy to come here and fix the problem, I checked all connections.  I did find one that had loosened.  So I re-crimped it and re-fastened it, tightly.  This not only improved television reception throughout the house, but it also restored Internet connectivity.  Great.

02:05 PM: I cancelled the service call with our ISP.

03:00 PM: Watched today’s episode of   The Young and the Restless   on the DVR, and [Emmy] is right now, watching today’s showing of   Pittsburgh Today, Live   on KDKA TV 2.

03:45 PM: [Lady Sunshine] will drive [Emmy] to the train tomorrow afternoon.

03:50 PM: Short chores done:

  • Unloaded dishwasher
  • Put dirty dishes into the dishwasher
  • Took garbage out (our garbage pick-up day is tomorrow)
  • Got the mail

05:20 PM: Worked the   Christmas lighting, 2009   project.   Fixed another faulty LED light string.

05:50 PM: Worked the   Thanksgiving dinner, 2009   effort.  Laundering the linens. 

07:00 PM: All white laundry is finished and put away.

08:00 PM: Watched the 2009-11-25 and 2009-11-27 episodes of   Dr. Phil.

08:05 PM: All the table cloths from the   Thanksgiving dinner, 2009   project have been washed and dried.

12:15 AM: Just added the   television   category to the past two months of    journal   posts.

12:25 AM: Posted the list of   post revisions for 2009-12-01

12:30 AM: All pending laundry is done.

12:30 AM: Well, I’m off once more, to bed.  Catch you later on.

Tom Hesley

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Networking an HP 3330 Printer

Saturday, October 24th, 2009

07:15 AM: Looking into adding my HP LaserJet 3330 printer to my home network. Why?  The computer I had been using as a print server that performed this function broke down last week.  This means that I can’t print to this printer from any other networked computer here at the home office until I get this print serving computer going again. However, at eleven years old, repairing this computer is undesirable.  It’s definitely ready for the hopper.

Eventually, I want to gut it and install a new motherboard, power supply, and hard drives.  However, I’m not ready to do that just yet. 

In the meantime, I’ve learned that you can add a network card to this printer, which gives it a “presence” on the network without it actually being connected directly to a computer’s printer port.  These cards are very cheap these days.  So I need to find out which card works with the 3330, and order it. 

With this approach, the pressure is off to replace the old computer until I know the components I want to buy, and I have the money to buy them.  :-)  

 

Tom

Today’s Business: 2009-10-14

Wednesday, October 14th, 2009

07:45 AM: Just woke up. Looks like this gray day is the coldest of the season so far, at 34 degrees at present.  Hopefully, the sun will come out and warm up the shingles so that they’re easier to bend with cracking.  I had hoped to apply them to the final sharp bend in the shed roof for the   Shed Roof Replacement Project.  But it just might be too cold.  I’ll keep an eye on the weather conditions throughout the morning, and go out when it warms up enough (if it warms up enough).

09:00 AM: Heard from Roger a little while ago; he gave me the name of a fellow who can deliver a load of gravel for the  Wheelchair Ramp Project.  So I’m calling this person shortly to arrange delivery of five tons today.

01:30 PM: A customer from the valley called.  Apparently, they had a power failure, and when the lights came back on, they could no longer view their security cameras on the Internet.  They asked for my assistance. 

Well, after about twenty minutes of trial and error, we narrowed the problem down to their camera controller box.  The status light on their router for the port that connects to this box does this fast, rhythmic flashing when the box is plugged into it and powered up. We tried moving the cable to each of the router’s other ports and got the same result.  We also connected a computer to each of the router’s four ports and were able to access the Internet through all of them.  So the problem is not likely to be the router. 

However, I believe the port light for a healthy and active port is supposed to remain on continuously, except when data are flowing in the wire.  In that case, you do get a non rhythmic blinking that consists of very brief off periods.  The light is on however for most of the time in this case.  So something might be wrong either in the cable they’re connecting between the router and the controller, or in the controller itself. 

They said they’d try rebooting the box a few times and see if that helps.  If not, they’re going to bring it over here on Friday and plug it into my network, to see if we observe a similar, faulty connection.  We’ll try known-good cables, and if it still does not work, then their controller box requires repair or replacement.  Looks like a power surge that happened either at the beginning or end of the outage might have caused this.

03:40 PM: Finished spreading the first batch of gravel in the east parking area, for the Wheelchair Ramp Project.

04:00 PM: Replaced two fluorescent bulbs here in the office.  Man, these dimming lights sure burn out quickly.  Well, some of them do anyhow.  Actually there are around four of the sixteen tubes still working from when I first installed these fixtures in 2002.  But other bulbs burn out in just a few months.  I guess that even after all the years the fluorescent bulbs have been in production, that there’s still wide variation in quality from one bulb to the next. Then another drawback of this type of lighting is that you really should recycle the burned out bulbs, as they contain mercury, which is unhealthy to us humans.  Thus, they should not be thrown out with the regular trash.

06:00 PM: Watched The Young and the Restless.

07:53 PM: It remained gray and cloudy all day with only a few glimmers of a foggy sun.  No rain, but the temperatures only got up to the upper 40s.  Winter is coming.

09:15 PM: Talked with [Emmy] and we listened to some of the hockey game.  Currently the Penguins are tied with the Carolina Hurricanes 2 to 2 in the third period.   

10:40 PM: Journaled for a half-hour or so. Tonight’s topic: How to reconcile the short-lived nature of eroticism with my fantasies of having a long-term, monogamous, yet highly passionate, long-term relationship.  Can long-term relationships have long-term passion?  And if not, then maybe I don’t really want a long-term relationship with a single woman.  Perhaps I only want a long-term relationship for as long as the passion lasts.  It sure seems like that anyway.  This has been (and will be) discussed more in the   Tom’s Love Quest   blog.

11:00 PM: I’m off to bed.

Tom